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Full-Time

This is a Full-Time position

Position Overview

As a Tool Repair Technician at Toolmatics, you will play a crucial role in ensuring our customers’ tools and equipment are maintained, repaired, and returned to optimal working condition. You will work with a wide range of tools and machinery, utilizing your technical skills to diagnose issues, perform repairs, and provide exceptional customer service.

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Key Responsibilities

  • Inspect and assess the condition of various tools and equipment.

  • Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.

  • Perform necessary repairs and maintenance tasks, including but not limited to: disassembly, replacement of damaged components, reassembly, and testing.

  • Keep detailed records of repairs, parts used, and labor hours.

  • Maintain a clean and organized work area.

  • Provide excellent customer service by addressing inquiries, concerns, and ensuring timely delivery of repaired items.

  • Collaborate with colleagues and supervisors to improve repair processes and efficiency.

Qualifications

To be successful in this role, candidates should possess the following qualifications:

  • Experience: A minimum of [X years] of experience as a Tool Repair Technician or in a related field.
  • Technical Skills: Proficiency in diagnosing and repairing a variety of tools and equipment, including power tools, hand tools, and machinery.
  • Knowledge: Understanding of mechanical, electrical, and hydraulic systems is essential.
  • Certifications: Relevant certifications or training programs in tool repair or a related field are a plus.
  • Attention to Detail: Strong attention to detail and precision to ensure accurate diagnoses and repairs.
  • Problem-Solving: Ability to analyze and solve complex technical problems effectively.
  • Customer Service: Excellent customer service and communication skills to interact with clients professionally and efficiently.
  • Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.
  • Safety Awareness: Adherence to safety protocols and a commitment to working safely at all times.
  • Tools: Possess a personal set of tools is preferred.
  • Physical Stamina: Ability to lift heavy equipment and stand for extended periods.

Benefits

  • Competitive compensation package.
  • Health, dental, and vision insurance.
  • Retirement savings plan.
  • Professional development opportunities.
  • Friendly and supportive work environment.
Join Our Team

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